Fulfillment Policy

1. Overview
Litnexus LLC is committed to delivering premium digital services and resources to our clients. This Fulfillment Policy outlines how orders are processed, delivered, and supported. Our goal is to ensure a smooth, transparent experience that aligns with best practices and industry standards.

2. Digital Service Delivery
All Litnexus products and services are delivered digitally. This includes, but is not limited to: Marketing strategy documents SEO and analytics reports Branding and design files Web development resources Consulting and onboarding materials Once your payment is confirmed, you will receive: An on-screen confirmation An email receipt A delivery email or secure access link containing your project files or next-step instructions If your digital materials or confirmation email have not been delivered within 15 minutes, please contact us at contact@litnexussolutions.tech with your order number for immediate assistance.

3. Order Confirmation
After purchase, you will receive an email containing: Service or product details Payment summary Access instructions or project kickoff steps If you do not receive this email, please check your spam or promotions folder. If it’s still missing, reach out to our support team for manual confirmation.

4. Failed or Delayed Deliveries
In rare cases of delivery failure (for example, email delays or technical issues), we will manually resend your materials within 12 hours of your order confirmation. If the issue persists, we will provide an alternative secure delivery method such as a direct file transfer or a temporary access link.

5. Refund Eligibility
Our digital services are covered by a 7–14-day refund policy. Refunds will only be granted if: You did not receive the purchased product or service within the agreed timeframe (and have contacted support). The delivered material is proven to be defective or incomplete. A duplicate order or double charge occurred. Refunds will not be granted for: Change of mind after delivery or project start Incompatibility with third-party tools not listed in the service description Claims made after substantial use or completion of the service Please review our full Refund & Cancellation Policy before submitting a refund request.

6. Customer Support
We take client satisfaction seriously. If you experience any issues with your delivery, access, or product usability, please contact our support team. Email: contact@litnexussolutions.tech Response Time: within 12–24 business hours (Monday–Friday)

7. Contact
Litnexus LLC 30 N Gould St Ste R
Sheridan, WY 82801, USA
Email: contact@litnexussolutions.tech